FAQs - ldnio

We try our best to provide our customers with products that are similar to the pictures shown on the pages of our website. However, please bear in mind that photographs have difficulty showing accurate colors and the actual color of the product may differ slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we become aware of noticeable differences in our products that customers may find unacceptable.

Also please be aware that some pictures of our cracker contents are used to show customers the type of item they will receive inside their crackers and not necessarily the exact contents of the cracker gift. Our product descriptions will inform you if the contents of our crackers may differ from what is shown in the contents image. If this is the case, please ensure that all content used will be similar in type and value, as we are always adding new and interesting items to our gift lines.

You can view your Devex subscription information, including copies of your receipts, on the billing page.

Please be aware that this is only possible if you have registered online. In all other cases or if you have any questions regarding sales receipts, you can contact our billing team directly through

Open the main menu.
Click on the settings gear icon.
Click on the silhouette icon to open the account and privacy settings page.
Click Submit Request. …
Find the item you want to return and select it from the list.
Next, choose the reason you want to return the item. …
Click Submit Return Request.

Yeah. Out of stock items are restocked as quickly as possible. If you request it on the item page, we will email you when available in the color and size you specify, and if the item cannot be restocked, we will remove it from the website.

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